Serving communities across Michigan and beyond, Henry Ford Health is committed to partnering with patients and members along their entire health journey.

Henry Ford Health provides a full continuum of services – from primary and preventative care, to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other healthcare retail.

It is one of the nation’s leading academic medical centers, recognized for clinical excellence in cancer care, cardiology and cardiovascular surgery, neurology and neurosurgery, orthopedics and sports medicine, and multi-organ transplants. Consistently ranked among the top five NIH-funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of health professionals, Henry Ford Health trains more than 4,000 medical students, residents and fellows every year across 50+ accredited programs.

With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

The health system is led by President and CEO Robert G. Riney and serves a growing number of customers across 250+ locations throughout Michigan including five acute care hospitals, two destination facilities for complex cancer and orthopedics and sports medicine care, three behavioral health facilities, primary care and urgent care centers.

HAP and Henry Ford Health

In 1986, HAP joined the Henry Ford Health family. We’ve been working together ever since to bring the best care and coverage to our patients and members in Michigan.

Today, more than ever, we’re connecting our resources to bring you the highest quality health care at the best value.

Hospitals

• Henry Ford Hospital
• Henry Ford Jackson Hospital
• Henry Ford Macomb Hospital - Clinton Township
• Henry Ford West Bloomfield Hospital
• Henry Ford Wyandotte Hospital

Our Culture

At Henry Ford Health, we are patient-focused in everything we do. Building on the tradition of more than 100 years of excellence in healthcare and service to our community, we respect the uniqueness of our patients and their families and their needs as individuals.

It is our passionate goal to create unique solutions for patients, empower employees and provide hope.

Henry Ford Health has grown into one of the nation’s leading comprehensive, integrated health systems, providing both health insurance and health care delivery. With six hospitals, dozens of medical centers, and over 30,000 employees, we are committed to improving the health and wellness of our diverse Michigan community, but also serving as one of our region’s largest and most diverse employers.

Mission:

We improve people's lives through excellence in the science and art of health care and healing.

Vision:

We will be the trusted partner in health, leading the nation in superior care and value -- one person at a time.

Values:

• Compassion: We provide a heartfelt experience to every patient, member and each other.
• Innovation: We continuously pursue what's possible through research, education, clinical and operational excellence.
• Respect: We honor the commitment to our communities by acting with integrity, courage and inclusion.
• Results: We reliably deliver on our promise to be leaders in safety and affordability, ensuring the health of our communities.

Diversity & Inclusion Information | Henry Ford

Diversity always will be the foundation on which Henry Ford Health stands. We value and embrace the wealth of diversity reflected in our patients, their families, our workforce and partners, and the many diverse communities we serve.

The story of diversity at Henry Ford Health is told through the unique experiences of our stakeholders. We leverage our diversity to directly and indirectly influence the equitable delivery of culturally appropriate care and create a welcoming and inclusive environment for everyone.

Diversity is about acceptance and respect for all people and valuing the uniqueness of individuals. Our focus on diversity, equity and inclusion as business imperatives is essential as we work toward our vision – We will be the trusted partner in health, leading the nation in superior care and value. To accomplish this, diversity, equity and inclusion are woven into the fabric of everything we do.

Guiding Principles

• We move beyond simple tolerance to embracing and celebrating the rich dimensions of diversity within each individual.
• Our policy of inclusion reaches far beyond race and ethnicity to include gender, age, physical and mental abilities, religious beliefs, political beliefs, educational background, sexual orientation, gender identity and expression, socioeconomic status, veteran and military status, geographical location, income, marital status, parental status and work experiences.
• We cultivate an environment where exploration of these differences is safe, positive and nurturing.
• We realize that diversity is a reality, created by individuals and groups from a broad spectrum of demographic and philosophical differences. We believe it is extremely important to support and protect diversity by valuing individuals and groups, free from prejudice, and fostering a climate of equity and mutual respect.

Unique Programs

• System-wide Healthcare Equity Campaign, focused on raising awareness, improving cross cultural communication, and integrating changes into system policies.
• Institute on Multicultural Health (IOMH) is working to develop effective and innovative approaches to providing quality healthcare to underrepresented racial and ethnic populations who are disproportionately affected by serious and chronic medical conditions
• The Multicultural Dermatology Clinic specializing in hair, tissue, and skin treatment for patients from diverse ethnicities.
• Multiple training opportunities for health system leaders and team members in health care equity, culturally appropriate care, and diversity and inclusion topics including Unconscious Bias training
• Employee Resource Groups (ERGs) for women, veterans, caregivers, individuals living with a disability, Hispanic/Latino, Middle Eastern, African American, Millennials, and LGBTQ team members.
• A supplier diversity program nationally recognized for fostering the growth of small, women-owned, and minority-owned businesses

Why We Ask

We ask because we care!

As a Henry Ford patient, you will be asked more detailed information about your race, ethnic background and preferred language. This will help Henry Ford better care for our diverse community.

What does this mean?

• When you check in at your appointment, a registration employee will ask you more detailed questions about your race, ethnicity and preferred language. This should only take a few extra minutes.
• Better patient data will help Henry Ford monitor patient diseases and conditions by race and ethnicity, and improve the quality of care we can provide to diverse patient populations.
• Henry Ford will use the information to ensure the availability of language interpretation services, appropriate patient education materials and to track data to improve patient care quality.

FAQs about collecting patient race, ethnicity and primary language data

1. Why is collection of patients' race, ethnicity and primary language data important?

Data currently available on patients' race, ethnicity and primary language are limited or inaccurate. These data are critical to documenting our progress in the elimination of disparities in health care and improving the quality of care.

2. What are health care disparities?

Health care disparities refer to differences in health services provided that may be based on race, ethnicity, language, gender, sexual orientation, social class, age, education, or geographical location of residence. Henry Ford wants to continue to improve healthcare quality -- providing care that does not vary by any personal characteristics.

3. If I have been seeing my doctor or provider for years, don't they have this information already?

We may have the information already, but in some instances we do not. We want to make sure we have the correct information for everyone so we can continue to ensure that everyone is getting the best quality of care regardless race or ethnicity.

4. Who sees this information?

Registration staff, hospital administrators and the people involved in quality improvement. All patient information collected by Henry Ford is confidential and protected by the HIPAA law.

5. What if I don't want to answer the race/ethnicity questions?

Answering these questions is voluntary, but will help Henry Ford better serve each individual patient. This information is increasingly being required by the agencies that provide hospital accreditation nationwide, and will make it possible to monitor the nation's progress in providing high quality care to all patients.